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Elements and Performance Criteria

1. Assess a potential emergency
   • Identify emergency
   • Clarify cause of the alarm
   • Prepare for response to emergency
   • Escalate to emergency response, as required
   • Report the critical situation, as required
   • Return to normal operations, as appropriate
2. Respond to emergency according to procedures
   • Activate all relevant alarms
   • Communicate as required to relevant personnel
   • Check status of all relevant plant and take appropriate action
   • Maintain a record of critical information, as required
   • Shut down plant items, as appropriate
3. Monitor emergency
   • Monitor any escalation of the emergency
   • Monitor critical variables of relevant plant
   • Monitor weather and other external conditions
   • Clarify and act on information received
   • Make changes as requested by incident commander
   • Continue to operate any parts of the plant which are still online
   • Communicate as required to relevant personnel
4. Conclude emergency response
   • Sound all clear when instructed
   • Confirm plant systems which are able to be operated
   • Bring operational plant back to best available operating conditions
   • Review procedures and training
   • Review emergency response

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Regulatory framework	The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following: legislative requirements, including work health and safety (WHS) industry codes of practice and guidelines environmental regulations and guidelines Australian and other standards licence and certification requirements All operations to which this unit applies are subject to stringent health, safety and environment (HSE) requirements, which may be imposed through state/territory or federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and HSE requirements, the HSE requirements take precedence.
Procedures	All operations must be performed in accordance with relevant procedures. Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following: emergency procedures work instructions standard operating procedures (SOPs) safe work method statements (SWMS) formulas/recipes batch sheets temporary instructions any similar instructions provided for the smooth running of the plant
Hazards	Hazards include one or more of the following: smoke, darkness and heat heat, smoke, dust or other atmospheric hazards electricity gas gases and liquids under pressure structural hazards structural collapse equipment failures industrial (machinery, equipment and product) equipment or product mass noise, rotational equipment or vibration plant services (steam, condensate and cooling water) limited head spaces or overhangs working at heights, in restricted or confined spaces, or in environments subjected to heat, noise, dusts or vapours fire and explosion flammability and explosivity hazardous products and materials unauthorised personnel sharp edges, protrusions or obstructions slippery surfaces, spills or leaks extreme weather other hazards that might arise
Incident commander	The control room operator will act under the direction of a designated incident commander in a declared emergency incident. While this role may be delegated to another, responsibility for the correct operation of the control room and its operators remains with the commander.
Reports	Reports are as required by the organisation and will include one or more of the following: paper or electronic-based logs and reports verbal/radio reports
Non-routine problems	Non-routine problems must be resolved by applying operational knowledge to develop new solutions, either individually or in collaboration with relevant experts, to: determine problems needing action determine possible fault causes develop solutions to problems which do not have a known solution follow through items initiated until final resolution has occurred report problems outside area of responsibility to designated person Non-routine problems are unexpected problems, or variations of previous problems and include one or more of the following: loss of control of a process unstable process, feed or utilities loss of containment fire/explosion terrorist or similar threat or action Operational knowledge includes one or more of the following: procedures training technical information such as journals, engineering specifications remembered experience relevant knowledge obtained from appropriate people
Appropriate action	Appropriate action includes, but is not limited to one or more of the following: determining priority of actions in response to problems accessing and applying relevant technical and plant data applying appropriate problem-solving techniques to determine possible fault causes rectifying problem using appropriate solution within area of responsibility following through items initiated until final resolution has occurred reporting problems outside area of responsibility/ability to resolve to designated person

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and demonstrate the ability to:

operate a distributed control system (DCS)

react appropriately under stress

monitor an emergency situation and take action to minimise risks to personnel, plant and environment

apply relevant technical and plant data and problem-solving techniques to determine possible fault causes and solutions

complete paper or electronic-based logs and records

communicate verbal/radio reports effectively under stress

follow instructions from incident commander

report problems outside area of responsibility or ability to resolve to designated person.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

organisational procedures, including those covering:

safety, hazards and hazard control

incident, fire and accident

emergency response plans

communication systems

reporting

hazards that may arise in an incident and appropriate risk controls

accessing and interpreting weather conditions

alarms, causes of alarms and false alarms

indicators of developing and existing critical situations

critical variables of relevant plant

types of emergencies that can arise and panel operations appropriate to control emergency situations.

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